Sales managers already running Odoo tend to ask the same question when annual planning season arrives: how detailed can a sales target be? Setting a total target per salesperson is clearly supported. But what about stating which customer should buy which product, for how much, in which month? Does the standard system handle that?

Many business owners have been in the same situation. You ask a salesperson whether the customer you discussed last month has replied, and the answer is that they will check. Two days later the answer still has not arrived, and when it does, it comes from one person's memory.